Policy Knowledge Management Solution
As a hospital employee, I want to easily query policy information and collaborate securely with colleagues, so that I can save time and ensure adherence to hospital protocols effectively.
How does it work
How does it work
Step 1: The Presentation Layer offers chat functionality through a Digital Human Avatar or chatbot, working across multiple platforms for secure communication.
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Step 2: The Core Data Hub Layer integrates solution components, with Power Virtual Agent customizing experiences using AI insights.
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Step 3: Power Automate facilitates automated workflows between applications, triggered by user queries received by Power Virtual Agent.
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Step 4: Azure components include Azure AI Search for accessing and indexing policy documents, Azure Storage for document storage and updates, and Azure OpenAI for AI-driven responses.
Solutions Components
Chatbot Workflow
Digital Avatar
Power Automate
Microsoft Teams
AZURE AI Search
BENEFITS
Effortless Accessibility:
Users effortlessly navigate policy
documents with a simple query, saving time.
Integration with Team Platforms:
Seamless access to policies while collaborating on Microsoft Teams or PowerApps.
Robust Security Measures:
Azure-based solution ensures data
security and access control.
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Website Integration:
Embedding assistant into the company website ensures 24/7 policy access for all users.
Tailored Interaction:
Users choose preferred interaction mode for a personalized experience.
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Streamlined Experience:
AI chatbot and automation provide a seamless, simplified chat experience.
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